Privacy & Security
At 11UPSTUDIO, we take your online security very seriously, and we are committed to protecting your privacy and personal information.
Information We Collect & How We Use It
11UPSTUDIO requests and collects personal information from our customers at various site locations and instances, including, but not limited to, when you create a 11UPSTUDIO.com membership, make a purchase, communicate with us via social media, write a product review, participate in events, contests, or promotions, contact our customer care team, or post other customer-generated content to this Site. These are currently the primary ways in which we gather information, however, we may also collect data through other channels in the future.
The types of personal information we may collect from you can vary according to the method through which it was attained. It may include, but is not limited to, the following:
Information You Provide to Us
We receive and store any information you knowingly provide to us, such as:
- Full name
- Email address
- Phone number
- Shipping address
- Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction)
- Username and password for your 11UPSTUDIO.com membership
- A record of your 11UPSTUDIO.com orders, purchase history, and shopping behavior and preferences
- Information provided by you through your interactions with us in social media
- Location and geographic information that could be collected if you use our mobile site or app.
- Other details that you may submit to us or that may be included in the information provided to us by third parties.
- You may also provide personal information about other people, such as their name and email address. When you select to refer a friend through email. This information is only used for the sole purpose of completing your request. We do not share your friend's email information for any other purposes unless that friend creates a membership to 11UPSTUDIO.com. 11UPSTUDIO.com stores this information for the sole purpose of sending this one-time email and tracking the success these programs.